WIRE — * Following increased cases of missing parcels as MACRA registers 120 complaints against courier companies since January 2023 By Alinafe Jonas, Malawi News Agency (MANA) Malawi Communication Regulatory Authority (MACRA) is urging the public to report poor service delivery by courier and postal companies following increased cases of missing parcels —as MACRA has registered 120 complaints since January 2023. In an interview on Wednesday, MACRA spokesperson, Clara Ngwira consumers are required to lodge a complaint with MACRA, which engages the courier operator concerned. Out of 120 complaints, most of these...
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